Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us for support. This may include your name, email address, phone number, company information, team size, and other contact details necessary for providing our CRM and opportunity services.

We also collect information about your use of our platform, including CRM activities, opportunity interactions, and system usage patterns to improve our services and provide better market intelligence.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our CRM platform and opportunity services
  • Process transactions and manage your subscription
  • Deliver exclusive opportunities and project intelligence
  • Send you technical notices, updates, and support messages
  • Communicate about new features, opportunities, and promotional offers
  • Analyze usage patterns to improve our platform and services

Opportunity Data Protection

All opportunity data, including buyer information and project details, is treated with the highest level of confidentiality. We ensure that exclusive opportunities remain exclusive to the assigned user for the full 3-month period and are never shared with competing agents or third parties.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information or opportunity data to third parties without your explicit consent, except as described in this policy. We may share your information with:

  • Service providers who assist us in operating our platform (under strict confidentiality agreements)
  • Legal authorities when required by law or to protect our rights
  • Business partners only with your explicit consent for specific integrations

Data Security

We implement industry-standard security measures including encryption, secure data centers, regular security audits, and access controls to protect your personal information and opportunity data against unauthorized access, alteration, disclosure, or destruction. All opportunity data is encrypted both in transit and at rest.

Data Retention

We retain your personal information and CRM data for as long as your account is active or as needed to provide services. Opportunity data is retained according to our exclusivity agreements and business requirements. You may request deletion of your data by contacting us.

Your Rights

You have the right to access, update, or delete your personal information. You may also request a copy of your data or restrict certain processing activities. To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: hello@estateiq.in
  • Phone: +91 96866 26997
  • Address: Bangalore, India